Together with you, we will come to an agreement on the itinerary of your trip. After agreement, we will send you our bank details (US dollar account with Barclays Bank in Tanzania). We will ask you to pay 25% of the costs after the confirmation of your safari and the rest (75%) before departure.
We understand that there may be reasons that may make you to cancel your trip. As we have to arrange quite a few things before your trip starts, we have the following cancellation policy:
Cancellation refund at any time after agreement but more than six weeks before the start date of your trip: 75% of total price
Cancellation refund within six weeks but more than one week before the start date of your trip: 50% of total price
Cancellation refund within one week but more than one day (24 hours) before the start date of your trip: 25% of total price
Cancellation refund within 24 hours before the booked trip: no refund
We advise you to have a good cancellation insurance within your travel insurance to prevent high expenditures in case of cancelling your trip. NB: We cannot be held responsible for bad weather conditions.
Unforeseen changes in park fees and government taxes
Due to several reasons, the government of Tanzania may decide to change park fees or taxes. These are not included in the price of your safari and are out of our control. Although, we understand this may be inconvenient to you, if any change happens, we will charge you for that.
Sky View Adventure, cannot be held responsible for any damage occurring during any trips booked or done through Sky View Adventure. We advise you to arrange an adequate travel and health insurance.